TKTS was opened in October 2008. It was a project that began nine years earlier with an international competition to re-design the existing TKTS booth at the centre of Times Square. The competition was the largest in New York’s history at the time and attracted 683 entrants from 31 countries. While the competition brief simply requested designs for a small scale architectural structure to replace the existing booth, we reframed the problem as one requiring an urban design response. Our proposal for the new ticketing booth consists of a tiered red ‘resin’ staircase that rises to form a backdrop for the nearby statue of Father Duffy, simultaneously providing roofing to the booth and a public space above. TKTS patrons and visitors alike are provided with a new place to pause and enjoy the theatre of Times Square. Widely acclaimed for the way in which both public and private benefits are derived whilst strengthening the underlying character of Times Square, it has received an unprecedented 18 international and national design awards.